Privacy Policy
1. Overview
This Privacy Policy describes how Arburry, owned and operated by Jonathan Ly Enterprises LLC, handles personal information collected through this website, checkout, customer support channels, account features, and related services.
2. Personal Information Collected
We may collect information you provide directly, including contact details, billing information, shipping information, account details, order records, return and refund requests, and customer support communications.
We may also collect technical information automatically, including IP address, browser type, device information, pages viewed, cookies, and website interaction data.
3. Purposes for Using Information
We use personal information to complete purchases, process payments, deliver orders, manage returns and refunds, provide customer support, maintain website functionality, improve our services, detect fraud, prevent unauthorised activity, and comply with legal requirements.
4. Processing Grounds
Personal information is processed where needed to perform a contract with you, comply with legal obligations, support legitimate business purposes, protect against fraud, or rely on consent where required.
5. Payments
Payment transactions are handled through Shopify and secure third-party payment providers. Full card numbers are not stored directly by Arburry.
6. Shopify and Third-Party Platform Services
Our store is powered by Shopify Inc. Shopify provides the platform infrastructure used for online store operation, checkout, hosting, and related commerce services. Shopify’s handling of information is explained in the Shopify Terms of Service, Shopify Privacy Policy, and Shopify Cookie Policy.
7. Cookies
Cookies and similar tracking technologies help operate the website, support shopping cart and checkout functions, remember preferences, measure website performance, analyse traffic, and support security. You can adjust cookie settings through your browser.
8. Information Sharing
We may share personal information with trusted providers only where necessary. These may include Shopify, payment processors, delivery companies, fulfilment providers, fraud screening tools, analytics services, customer service providers, professional advisers, and authorities when legally required.
Personal information is not sold or rented to third parties.
9. Cross-Border Processing
Your information may be processed in countries outside your place of residence. Where applicable, safeguards are applied to support lawful transfer and protection of personal information.
10. How Long We Keep Information
We keep personal information only for the period required to complete business purposes, comply with laws, maintain records, resolve disputes, prevent fraud, and enforce agreements. Information that is no longer needed is securely deleted or anonymised where appropriate.
11. Privacy Choices and Rights
You can request access to your personal information, correction of inaccurate information, deletion of certain information, restriction of processing, portability of your data, or withdrawal of consent where processing relies on consent.
If you are located in a United States state with applicable privacy laws, you may have additional rights regarding access, correction, deletion, opt-out choices, or information about how personal data is used.
12. Security Measures
We apply reasonable technical and organisational safeguards designed to protect personal information from unauthorised access, loss, misuse, or disclosure. No system can be guaranteed to be fully secure.
13. Minors
This website is intended for users who meet the legal age requirements applicable in their jurisdiction. We do not knowingly collect personal information from children without required consent.
14. Changes to This Policy
We may revise this Privacy Policy when needed for legal, operational, or service-related reasons. Updates will be published on this page and will apply from the date of publication.