Frequently asked questions
Where do you ship?
We currently ship to customers in the United States only.
How much does shipping cost?
Free shipping on all orders within the United States.
How are orders processed and delivered?
Check our Shipping Policy, which outlines how orders placed on Arburry are processed and delivered. It explains timelines, shipping conditions, and customer responsibilities.
Will I receive tracking information?
After your order has been shipped, you will receive a shipping confirmation email. A separate shipping update email will follow with your tracking number, so you can track your shipment from dispatch through delivery.
What should I do if my order arrives incorrect or damaged?
If an item is received incorrectly or damaged, customers should contact support@arburry.com with the following details:
- Order number,
- Description of the issue,
- Supporting images of the product.
After review, eligible cases will result in a replacement or refund in accordance with applicable consumer regulations.
